Microsoft 365 and the app launcher inconsistency

When Microsoft replaced the Microsoft 365 start page at m365.cloud.microsoft in January 2025, they also replaced the app launcher, causing an additional inconsistency in app launcher scenarios. For me, it’s still unclear who liked the decision to update the app launcher.

In my case, the new launcher frequently failed to work because the system tried to load the pinned apps. Initially, the apps were empty and became visible after 20 seconds.

The current app launcher on the Microsoft 365 start page
The current app launcher on the Microsoft 365 start page

Microsoft is now reverting the app launcher changes introduced in January and November 2025. The app launcher is moving back to the top. App loading remains slow, indicating the system loads the pinned apps on the first click on the app launcher.

The updated app launcher on the Microsoft 365 start page
The updated app launcher on the Microsoft 365 start page

The overall situation with Microsoft 365 app launchers remains inconsistent.
Microsoft seems unable to align internally on a single, consistent app launcher experience across Microsoft 365, especially for new products.

Four additional examples:

  • Classic app launcher (including a search field to find apps)
    The classic app launcher with a search field is available in products such as SharePoint, OneDrive, Office Online, Planner, Microsoft Viva, the Microsoft 365 admin center, and others.
App launcher in SharePoint
  • Classic app launcher (without the search field to find apps)
    A similar classic app launcher without a search field is available in Outlook.
App launcher in Outlook
App launcher in Outlook
  • Compact app launcher
    A “compact” app launcher is available in products such as Teams on the web.
A "compact" app launcher in Teams
A “compact” app launcher in Teams
  • No app launcher
    The worst variant is in newer products such as Microsoft Loop and Microsoft Places, which provide no app launcher at all, leaving users completely confused without a path back to the start page or to other products. I also submitted this as a feature request in the Loop feedback portal, but Microsoft deleted it, or it was otherwise lost.
Products with no app launcher, such as Loop and Places
Products with no app launcher, such as Loop and Places
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Tobias Asböck

Tobias is a Senior System Engineer with more than 10 years of professional experience with Microsoft 365 products such as SharePoint Online, SharePoint Premium, OneDrive for Business, Teams Collaboration, Entra ID, Information Protection, Universal Print, and Microsoft 365 Licensing. He also has 15+ years of experience planning, administering, and operating SharePoint Server environments. Tobias is a PowerShell Scripter with certifications for Microsoft 365 products. In his spare time, Tobias is busy with updates in the Microsoft 365 world or on the road with his road bike and other sports activities. If you have additional questions, please contact me via LinkedIn or [email protected].

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