Enhanced OneDrive process when employees leave the organization

Microsoft has enhanced the OneDrive process for employees leaving the organization to simplify file management. The change should improve visibility, streamline bulk transfers, and help ensure important content remains accessible and appropriately shared across OneDrive for work and school accounts.

Timeline

The rollout should be completed by the end of January 2026.

How does this affect your organization?

Managing OneDrive content for departing employees should become more efficient and predictable.
Previously, the manager of a departing employee received a plain-text email within 24 hours after the employee’s account was deleted. Seven days before the retention period ended, a reminder email warned that the OneDrive would be permanently deleted in seven days.

The previous, plain-text email
The previous, plain-text email

Over the past few months, I repeatedly simulated a departing user to track when Microsoft would roll out this change. My latest test this week triggered the redesigned departing notification.

The new notification includes the exact deletion date for OneDrive, rather than the vague “in 30 days” message. It also includes a direct link to the OneDrive and assistance with granting access to another user.

Updated OneDrive departing process
Updated OneDrive departing process

As before, the system adds the manager as a site collection admin to the employee’s OneDrive. I do not recommend this approach, as it grants the manager broad permissions and access options.

The manager is a site collection admin
The manager is a site collection admin

The manager can use the direct link in the notification email to access the OneDrive and copy, move, modify, delete, or download files. This behavior has not changed, as the manager was already a site collection admin during the previous departure process.
Moving shared files can preserve existing sharing permissions and notify collaborators about the new file location. As an improvement, when six or more files are moved, collaborators receive a single consolidated notification.

Streamlined notification when six or more files are moved
Streamlined notification when six or more files are moved

From my perspective, the main change compared to the previous process is the redesigned notification.
Unfortunately, Microsoft still relies on the site collection admin approach, which is unnecessary for a manager and does not follow the least-privilege principle Microsoft recommends.

To use the departure process, make sure the following prerequisites are in place:

My Site (OneDrive) access delegation
My Site (OneDrive) access delegation
  • Keep the manager assigned to the Entra / Active Directory account.
  • Delete the Entra / Active Directory account. OneDrive access delegation begins within a few hours of deletion.
  • Good luck with the notification language in a multilingual organization.
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Tobias Asböck

Tobias is a Senior System Engineer with more than 10 years of professional experience with Microsoft 365 products such as SharePoint Online, SharePoint Premium, OneDrive for Business, Teams Collaboration, Entra ID, Information Protection, Universal Print, and Microsoft 365 Licensing. He also has 15+ years of experience planning, administering, and operating SharePoint Server environments. Tobias is a PowerShell Scripter with certifications for Microsoft 365 products. In his spare time, Tobias is busy with updates in the Microsoft 365 world or on the road with his road bike and other sports activities. If you have additional questions, please contact me via LinkedIn or [email protected].

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