Report security risks with external users in Teams chats

Microsoft Teams has added a new capability, allowing internal users to report security risks and concerns when interacting with external users in 1:1, group, and meeting chats. This enhancement is part of the user reported message feature in Teams.

Timeline

The rollout should be completed in May 2025. This enhancement applies to Teams for Windows, Teams for Mac, and Teams for the web.

How does this affect your users?

After the rollout, users can hover over a chat message, select the More options (…) menu, and choose Report this message to flag security concerns in 1:1 chats, group chats, and meeting chats with external users. Conversations in shared channels are not supported at this time.

Report a security concern with external users
Report a security concern with external users

Users can see a short summary and report the message.

Summary about the security risk
Summary about the security risk
What admins should know?

First, the user reported message feature in Teams requires a Defender for Office 365 Plan 2 license or service plan.
Second, admins should verify two settings for the feature. Follow the Microsoft documentation to check both settings.

  • As described here, check the setting to report a security concern in your Teams messaging policy. Microsoft has provided this setting for internal users since 2023, it’s enabled by default.
Teams messaging policy
Teams messaging policy
  • As described here, check the report message configuration in the Defender security portal. This setting is on by default for new tenants, existing tenants need to enable it.
Report a message configuration in Microsoft Defender
Report a message configuration in Microsoft Defender


How can security people check the user submissions?

Open the Defender security portal > Actions & submissions > Submissions > User reported. Here, you will find all the user reported messages. You can submit the message to Microsoft or mark it as phishing or false/positive.

User reported messages in Microsoft Defender
User reported messages in Microsoft Defender

In addition, Defender can send an email about the reported message.

Email alert about a reported message
Email alert about a reported message

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Tobias Asböck

Tobias is a Senior System Engineer with around ten years of professional experience with Microsoft 365 products such as SharePoint Online, SharePoint Premium, OneDrive for Business, Teams Collaboration, Entra ID, Information Protection, Universal Print, and Microsoft 365 Licensing. He also has 15+ years of experience planning, administering, and operating SharePoint Server environments. Tobias is a PowerShell Scripter with certifications for Microsoft 365 products. In his spare time, Tobias is busy with updates in the Microsoft 365 world or on the road with his road bike and other sports activities. If you have additional questions, please contact me via LinkedIn or [email protected].

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