Disabling Copilot Studio

German post was automatically translated by DeepL and manually reviewed

In March, Microsoft added a new service plan for Copilot Studio in Copilot for Microsoft 365 licenses.
The service plan was still in provisioning mode on March 28, but the service plan is now active in the tenant.

Copilot Studio service plan has been activated
Copilot Studio service plan has been activated

Now someone may expect to disable the service plan and affected accounts will no longer be able to access the features of copilotstudio.microsoft.com. Wrong expectation, the access still works in the configuration without restrictions.

Service for Copilot Studio is active
Service for Copilot Studio is active

With trial and error I was able to determine that Copilot Studio is not licensed in this configuration.

Service for Copilot Studio is disabled
Service for Copilot Studio is disabled

Copilot Studio informs about the missing license.

Missing license for Copilot Studio
Missing license for Copilot Studio

In addition, if trials are enabled in the tenant, Copilot Studio wants to start a trial at that moment. If this is confirmed by an account, Copilot adds 10,000 free licenses for “Microsoft Copilot Studio Viral Trial” to the tenant and the first account is automatically licensed. I was able to simulate this in several ways.

Trial license for Copilot Studio Viral Trial was activated
Trial license for Copilot Studio Viral Trial was activated

A search for the service plan “Microsoft Copilot with Graph-grounded chat” leads to this help.

Microsoft Copilot with Graph-grounded chat combines the power of artificial intelligence (AI) with your work data and apps to help you unleash creativity, unlock productivity, and uplevel skills in a chat experience.

Like many AI chat apps, Copilot can find information on the web and write poems, but it can also incorporate your work content, such as chats, emails, and files.

A test confirms that Copilot Chat in Teams informs about the missing license.

Copilot Chat in Teams
Copilot Chat in Teams

Copilot Chat in Teams and Copilot Studio are inactive in that configuration.
For disabling Copilot Studio it’s obviously the wrong service plan. I assume that Microsoft developers linked the licensing for Copilot Studio to the wrong service plan.

Update from 16 May 2024:
In the meantime, Microsoft has fixed the error with the Copilot Studio service plan. Now the system informs the account has no license. Copilot Studio wants to start a trial in some cases. The system informs about a missing license or the inability to activate a trial.

Missing license for Copilot Studio
Missing license for Copilot Studio
Share
Avatar photo

Tobias Asböck

Tobias is a Senior System Engineer with around ten years of professional experience with Microsoft 365 products such as SharePoint Online, OneDrive for Business, Teams Collaboration, Entra ID, Information Protection, Universal Print, and Microsoft 365 Licensing. He also has 15+ years of experience planning, administering, and operating SharePoint Server environments. Tobias is a PowerShell Scripter with certifications for Microsoft 365 products. In his spare time, Tobias is busy with updates in the Microsoft 365 world or on the road with his road bike and other sports activities. If you have additional questions, please contact me via LinkedIn or [email protected].

Leave a Reply

Your email address will not be published. Required fields are marked *