Microsoft began enforcing Copilot Studio billing and capacity in September 2025. This enforcement aligns publishing and usage with available billing capacity across Power Platform environments and applies to Copilot Studio agents deployed in Microsoft 365, including Microsoft 365 Copilot Chat, Teams, and SharePoint.
Timeline
19 September 2025
How does this affect your users?
Microsoft has enabled billing and capacity enforcement for Copilot Studio agents across Microsoft 365 services, including Microsoft 365 Copilot Chat, Teams, and SharePoint.
- Users with a trial license or no Pay-as-you-go (PAYG) configuration are unable to publish agents.
- Publishing to environments without billing capacity, whether PAYG or prepaid, is blocked.
- Users with a Microsoft 365 Copilot license are not blocked from publishing to Copilot, Teams, or SharePoint. Such users are also not charged and they do not consume Copilot Credits.
Publishing an agent without a billing plan or capacity was previously possible. Since 19 September, Copilot Studio informs users that there is a billing issue.
Admins should verify that all Power Platform environments with Copilot Studio agents are configured to run against an eligible billing mechanism, such as a monthly Copilot Credits pack or a PAYG configuration. Additionally, if you use a Copilot Credits pack, keep in mind that Microsoft implemented an enforcement policy for prepaid capacity in April 2025.
Enforcement is triggered when a tenant reaches 125% of their prepaid capacity.
Action on overage (125%)
Custom agents are disabled. Disabling an agent doesn’t interrupt an ongoing conversation. All subsequent attempts to invoke the agent are rejected until capacity is increased or reset.
Users with a trial license should be configured with an eligible billing mechanism.
