Support for encrypted PDF files in OneDrive Mobile and OneDrive on the web

Organizations can encrypt files in SharePoint and OneDrive with Sensitivity Labels.
If someone opened encrypted PDF files with OneDrive Mobile, the OneDrive app informed them that it could not open the file.

Verschlüsselte PDF-Datei in OneDrive Mobile (bisher)
Encrypted PDF file
in OneDrive Mobile (now)

In OneDrive on the web it is the same case.

Verschlüsselte PDF-Datei in OneDrive im Web
Encrypted PDF file in OneDrive on the web

OneDrive Mobile and OneDrive on the web will support this type of PDF files in the next few weeks.

  • OneDrive Mobile should support encrypted PDF files by the end of October.
  • OneDrive on the web should follow by November.

OneDrive Mobile no longer shows the old message, it opens the PDF file and informs that the file is protected with Purview Information Protection. The OneDrive app opens the file in a read-only mode.

Verschlüsselte PDF-Datei in OneDrive Mobile (neu)
Encrypted PDF file
in OneDrive Mobile (new)

Update from 9 November 2024:
The rollout should be completed by the end of January 2025.

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Tobias Asböck

Tobias is a Senior System Engineer with around ten years of professional experience with Microsoft 365 products such as SharePoint Online, OneDrive for Business, Teams Collaboration, Entra ID, Information Protection, Universal Print, and Microsoft 365 Licensing. He also has 15+ years of experience planning, administering, and operating SharePoint Server environments. Tobias is a PowerShell Scripter with certifications for Microsoft 365 products. In his spare time, Tobias is busy with updates in the Microsoft 365 world or on the road with his road bike and other sports activities. If you have additional questions, please contact me via LinkedIn or [email protected].

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