Microsoft did not introduce new licenses on 1 October, but changed the names of several licenses in September. It seems that the next phase of Project license renaming has begun.
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Changed licenses
Project Plan 3 and Project Plan 5
Seems Microsoft has started the next phase of renaming Project Plans. Microsoft had already renamed Project Plan 1 to Planner Plan 1 last April.
For now, the Planner suffix has been added to Project Plan 3 and Project Plan 5.
- Planner and Project Plan 3 (Product ID CFQ7TTC0HDB0)
- Planner and Project Plan 5 (Product ID CFQ7TTC0HD9Z)
Microsoft Teams Domestic Calling Plan
The license (product ID CFQ7TTC0LHXJ) has been supplemented with an addition for customers outside the USA and is now named “Microsoft Teams Domestic Calling Plan (customers outside US/UK/CA)”.
Microsoft Teams Calling Plan pay-as-you-go (country zone 1 – UK/Canada)
The license SKU (Product ID CFQ7TTC0QR79) previously included the addition for UK/Canada, the new SKU is named “Microsoft Teams Calling Plan pay-as-you-go (country zone 1)”. The SKU for Country Zone 2 never had an addition. Microsoft describes the supported countries for each zone.
Microsoft Copilot for Sales
The license (product ID CFQ7TTC0NSWW) is now named “Microsoft 365 Copilot for Sales”.
Microsoft 365 Copilot for Sales brings together Microsoft 365 Copilot with a role-based agent that connects with your CRM platform to bring sales insights and generative AI into the flow of work. It helps sellers work more efficiently and brings sales insights into the collaboration and productivity tools they use daily, such as Microsoft Teams, Outlook, and Word. Copilot for Sales connects to Salesforce Sales Cloud and Microsoft Dynamics 365 Sales and can be configured to connect to other sales solutions. Copilot for Sales includes a license for Microsoft 365 Copilot.
Microsoft Copilot for Service
The license (Product ID CFQ7TTC0NSX1) is now named “Microsoft 365 Copilot for Service”.
Copilot for Service is your AI assistant for agents. Copilot for Service brings together Microsoft 365 Copilot with a role-based Copilot agent that enhances service experiences by adding generative AI to your existing contact center. Copilot for Service modernizes contact centers-enhancing customer experiences and service rep productivity-by seamlessly integrating with existing systems and knowledge sources for real-time, data-driven insights.
