End of open feedback in Microsoft Learn documentation

Previously, it was possible to open an issue via GitHub at the bottom of the pages in Microsoft Learn documentation. The issue was used to track documentation status, feedback, and versioning.

Microsoft has ended this possibility in recent months. The option has already been removed in various documentation, for example, all topics relating to Microsoft Entra (at least since the move from Azure AD to Microsoft Entra ID). The option to open a GitHub issue is missing at the end of the documentation. The pages now only include a generic option for feedback.

Generic option for feedback
Generic option for feedback

For GitHub issues that are still open, Microsoft informs affected accounts that the issue will soon no longer be accessible.

This GitHub Issue will be moved to a private repository. We’re moving Issues to another repository so we can continue working on Issues that were open at the time of the transition. When this Issue is moved, you’ll no longer be able to access it.

If you want to provide additional information before this Issue is moved, please update this Issue before December 15th, 2023.

With the new experience, you no longer need to sign in to GitHub to enter and submit your feedback. Instead, you can choose directly on each article’s page whether the article was helpful. Then you can then choose one or more reasons for your feedback and optionally provide additional context before you select Submit.

Microsoft would like to sell the new option as an improvement. In reality, it is a step backward for customers. The new method saves Microsoft employees from communicating openly about well-founded documentation questions or misinformation in the documentation.

With the new option, there is no feedback, no open versioning of the documentation, and no transparent communication. This gives the impression that Microsoft does not want any publicly accessible references to misinformation from the past in its documentation.

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Tobias Asböck

Tobias is a Senior System Engineer with around ten years of professional experience with Microsoft 365 products such as SharePoint Online, OneDrive for Business, Teams Collaboration, Entra ID, Information Protection, Universal Print, and Microsoft 365 Licensing. He also has 15+ years of experience planning, administering, and operating SharePoint Server environments. Tobias is a PowerShell Scripter with certifications for Microsoft 365 products. In his spare time, Tobias is busy with updates in the Microsoft 365 world or on the road with his road bike and other sports activities. If you have additional questions, please contact me via LinkedIn or [email protected].

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